Challenges let you create friendly competition around commuting goals, such as logging bike trips, earning points, or reducing drive-alone trips. You can choose which trips count, how results are measured, who participates, and who can manage the challenge.

Who can create and manage challenges?

For example, a Manager who manages the Cleveland network can create a challenge for the users in that network.

Manage challenges

From the Challenges section of the Management Dashboard:

• Click + to create a new challenge.
• Click an existing challenge to edit it.
• Click the red archive icon to archive a challenge.
• Copy an existing challenge to use its settings as a starting point for a new challenge.

Admins can see all challenges. Managers can see the challenges they have access to.

Create a challenge

Open the Management Dashboard, click on "Challenges" in the left sidebar, and click "+" to start creating a challenge.

1. Add challenge details

Enter the basic information for your challenge:

• Name: Give your challenge a clear, memorable name, such as Ditch the Drive: September Commute Challenge.
• Tags: Add tags to help organize your challenges.
• Description: Explain the goal and rules of the challenge.
• Shareable link: Add a link participants can use to access more information.
• Contact information: Add the appropriate contact for questions about the challenge.
• Image: Upload a JPG, JPEG, PNG, or WebP file under 500 KB. Images are cropped to 16:9.

2. Set trip log eligibility

Choose which trips count toward the challenge by setting:

• Start date: The day the challenge begins.
• End date: The day the challenge ends.
• Trip entry cutoff: The last day users can log trips that occurred between the challenge start and end dates.
• Archive date: The date the challenge is archived and no longer appears.
• Eligible modes: The allowed modes of transport, such as carpooling or biking.
• Eligible sources: The allowed trip logging methods, such as manual entries, automatic tracking, or via Integrations.
• Eligible trip types: The allowed trip purposes, such as commutes or errands.
• Maximum eligible trips per day: The maximum number of trips per user per day that count toward the challenge.
• Eligible days of the week: The specific days of the week on which logged trips count toward the challenge.

Example: For a September bike challenge, you could allow bike trips logged from September 1 through September 30, Monday through Friday, with a maximum of one eligible trip per day.

3. Set up the leaderboard

Choose what the leaderboard measures, such as trips, points, or distance, then choose how results are displayed:

• Every user individually: Each participant appears separately.
• Teams: Results are grouped by team. You can optionally assign a team captain.
• Networks: Results are grouped by Network.

You can also choose to normalize scores to make groups of different sizes easier to compare.

Normalize leaderboard scores

Normalization divides a team's or network's score by its number of active users. Groups with fewer than 10 active users are treated as having 10 users.

For example:

• A team of 1 with 40 points has a normalized score of 40.
• A team of 4 with 100 points has a normalized score of 10, because the minimum group size is 10.
• A team of 20 with 100 points has a normalized score of 5.

When you're finished, click Next.

4. Choose the audience

Choose who can participate in the challenge.

You can:

• Select All Networks to make the challenge available across your organization.
• Select specific networks to limit participation to those networks.
• Hide selected networks from the leaderboard while still allowing their users to participate.

A hidden network still participates in the challenge. It simply does not appear as a leaderboard row.

Network hierarchy: If you select a parent network, users in its sub-networks are also included.

☝️Coming soon: Set team size limits for this challenge here.

When you're finished, click Next.

5. Set Management Access

Management Access determines which network managers can administer the challenge. It is separate from the challenge audience. If you don't remember the details, check out our Roles & Permissions article.

Select the networks whose managers should have management access.

Managers can only manage users and networks they already have access to.

Example: You create a Ditch the Drive challenge for your Cleveland network. You can give the Cleveland network manager management access so they can manage the challenge for their users without giving them access to challenges outside their network.

If no network is given management access, only admins can manage the challenge.

6. Create the challenge

Review your settings and create the challenge.

Once a challenge has been created, you can open it from the Challenges page to make changes. Be sure to click Save after editing.

Audience vs. Management Access

These settings control two different things:

For example, you could create a challenge for all networks, hide the Phoenix network from the leaderboard, and give management access only to managers of the Cleveland and Chicago networks.

Edit a challenge

To edit an existing challenge:

1. Open Challenges from the Management Dashboard.
2. Click the challenge you want to change.
3. Update the settings.
4. Click Save.

Depending on your role and your organization's setup, some settings may not be available for editing.

Copy a challenge

You can copy an existing challenge when you want to run a similar challenge again.

For example, you could copy Two Wheels, One Month from June to create a new version for August. Review the dates, trip eligibility, audience, leaderboard, and management access before creating the new challenge.

Archive a challenge

To remove a challenge from your active list, click the red archive icon next to it.

Unlike the legacy Management Dashboard, which deleted challenges permanently, the new Management Dashboard archives them instead.